Customer Satisfaction Survey Form

Improving client satisfaction means a lot to WeSubsea as a company and we thank you for your time in filling in this form.

Company Details
Company name*
Name of contact person(s)*
Email address*
Quotation / job number
What is your experience of WeSubsea?
Good at building personal relationships (solid customer contact)
Was your enquiry dealt with in a satisfactory timescale
Did you receive a quotation and information of the company’s products
Delivery of ordered assignment (time it takes from order placed to WeSubsea to assignment being mobilised and delivered)
Cost effective solutions
Quality of finished product / service (fulfilment of specified requirements / compliance)
Competence and problem-solving skills to any enquiries / requests and ability to solve solutions
Was the delivery according to the agreement?
Was the user manual easy to understand?
Did the equipment work as expected?
Was the equipment user friendly?
Overall satisfaction of the company’s service?
Comments / other identifications that should have been included
Feedback

Company Details